Shipping & Delivery Policy
Shipping & Delivery Policy
Effective: 10 October 2026
Delivery area
Pearl Vault offers delivery to addresses in Qatar, subject to address eligibility at checkout.
Free delivery
Standard delivery across Qatar is free. There is no standard shipping charge for eligible orders delivered within Qatar.
Delivery estimates
Our standard delivery timeframe has not yet been finalized. Please email gulfvault2696@gmail.com before ordering if you need an estimate for your address or a particular date. We will communicate available processing and dispatch information when we can, and advise of material delays. No unconfirmed delivery date is guaranteed.
Delivery details
Please provide an accurate address and reachable phone number at checkout. For corrections, contact us promptly with your order number; changes may not be possible once an order has been dispatched.
Delayed or missing deliveries
Contact our support email with your order number if your order is delayed or missing so that we can investigate. Customers retain applicable cancellation and refund protections under the laws of Qatar, including provisions of the Electronic Transactions and Commerce Law concerning prolonged delivery delays.
